linpais

Conditions

Prior to returning products, a Return Goods Authorization (RGA) number must be obtained by contacting Linpais ltd. Customer Service Department. Please have the following information available when calling for an RGA number: customer name, invoice number, date of invoice, Item name, and nature of problem. RGA numbers are valid for fourteen (14) days after issue. This number must be visible on the address label. Unauthorized returns will be refused. For Credit to Be Given:

• All instruments must be returned within 14 days of initial purchase in order to issue full credit or replacement.
• Products must be in original packaging and in same condition as when shipped.
• Product must not have damages of any kind.
• Return must include a copy of invoice or be accompanied with an invoice date and number.
• Return must be within 14 day of invoice.
• Product must not have been purchased on any offer featuring short dated product.
• Product must not have been a special order item.

All returns must have an RGA number on the address label to be eligible for credit and must be returned by UK Royal Mail (Registered) or insured mail (or you must assume the risk of loss or damage during shipment). Linpais ltd. does not issue credit for returns not received by Linpais ltd. and is not responsible for tracking returned products. Linpais ltd will not reimburse FED EX or any overnight express costs.

Ship To:
Linpais ltd.
RETURNS DEPT
RGA #________
1st Floor, 17 Harwood Road
London - SW6 4QP